#Naming logicworks full

Develop strong relationship and serve as a single point of contact for all activities and escalations.

Manage key client projects by communicating effectively with project team members, management and project stakeholders on status, issues, risks, and project goals and objectives.

Communicate effectively across channels (video, email, phone) to overcome growth/expansion challenges while simultaneously identifying upsell opportunities when applicable.

#Naming logicworks full

Manage full life-cycle of large and complex cloud infrastructures while tracking health metrics to identify and effectively increase retention and accelerate account growth.If you enjoy staying on your toes, are adaptable and resourceful, you will fit right into an environment where your opinion counts.

The ideal candidate will have a proven track record of on-boarding new and nurturing existing customers as well as familiarity with (or ability to quickly learn) the nuances of an MSP operation. We are looking for talented, naturally curious and persistent individuals with excellent relationship-building, discovery, and communication skills. The primary measures of success for this role are the renewal rate, cross selling of recurring revenue products, and the satisfaction level of our accounts. A Cloud Service Delivery Manager focuses on helping customers identify and achieve meaningful business results. The Cloud Service Delivery Group at Logicworks provides strategic oversight to our customers and helps them achieve the greatest possible benefits from our products and services. Location: NYC Metropolitan Area (once we re-open our NYC HQ this person will be expected to work in the office on occasion)